1
Upload details & photos
Start your claim and upload 3–6 photos: wide shots, close-ups of damage, and an angled photo for depth. If you’re not sure, upload what you have — we’ll guide you.
Contactless Repairs
Repair your car without the hassle
If you’re busy, unwell, working from home, or just prefer convenience, RepairRoo can help coordinate a contactless repair process with minimal disruption — from photos and approvals through to drop-off / pick-up options.
Simple steps
Clear communication
Verified repairers
Get started in minutes
3–6
Photos recommended
< 60 mins
Typical callback time
1 platform
Updates & next steps
Australia-wide
Repairer coverage
How it works
Contactless repair in 4 steps
We coordinate the process so you know what’s happening, what you need to do, and what happens next — without unnecessary back-and-forth.
2
Compare quotes remotely
We connect you with verified repairers who quote based on the information provided. You can compare price, timeframes, and reviews — all without visiting a workshop.
3
Approve & schedule
Once you choose a repairer, we help coordinate approvals and lock in a repair date. You’ll get clear instructions for drop-off, pick-up, and any required documents.
4
Contactless drop-off / pick-up options
Depending on your location and the repairer’s availability, contactless options may include key drop boxes, scheduled handover times, or arranged pick-up/drop-off.
Progress updates
We keep communication simple and consistent — so you’re not chasing information. You’ll receive updates on key milestones and next steps.
Final check & handover
When repairs are complete, you’ll get clear handover instructions. If anything changes (hidden damage, parts delays), the repairer will explain before proceeding.
What to expect
Designed for convenience — without losing quality
Contactless doesn’t mean “hands-off” — it means fewer interruptions for you, with clear steps and support.
Photo-based quoting
Quotes are based on visible damage. Clear photos help accuracy. If hidden damage is discovered later, you’ll be informed before work continues.
Safe handovers
Repairers may offer scheduled handovers, key drop systems, or other low-contact options where available.
Clear instructions
We’ll tell you exactly what to do — where to go, what to bring, and who to contact — so there’s no confusion.
Quick answers
Contactless repair questions
Click a question to expand.
Availability depends on your location and the repairer. We’ll confirm what options are available when you start your claim.
Most repairs still require the vehicle at the workshop, but the process of quoting, approvals, and scheduling can be handled remotely, and handover can be low-contact.
If hidden damage is discovered, the repairer will explain what’s changed and why before proceeding.
Want to organise a contactless repair?
Start your claim and tell us you prefer contactless options. We’ll coordinate the smoothest process available in your area.